The year 2020 put us in tight corners, but even with these challenges, there were also opportunities. Covid-19 and government policies led to a year of adaptation and accelerated digital transformation for every industry. Read More
Hello Readers! Welcome officially to a beautiful and happy new year. Today is our first official blog post for the year, and we would like to, first of all, thank you wholeheartedly for taking time out of your busy schedule to keep up with our articles. We believe that these posts have been helpful to both you and your business. Read More
No matter the type of restaurant you operate, you definitely would want your customers to become loyal customers. However, Covid-19 has made customer satisfaction and retention a lot less straightforward. Because of strict social distancing mandates and capacity limits, restaurant owners have found it harder to charm customers into coming back. Research says loyal customers spend 67% more than new ones and costs up to 7 times more to acquire new customers. Loyalty programs provide restaurants with a unique opportunity to examine customer behavior and tailor their service offerings accordingly. In this article, we will explore customer retention and its importance. Also, we shall clarify the psychology of customer loyalty and how customer loyalty can boost repeat business. Read along. Read More
It is the most joyous time of the year, and the bustling seasonal sales will have many retailers smiling to the bank. While many celebrations are in full swing, it is also the season to count your inventory and prepare your year-end books, tax requirements, and financial statement. To make it easier for you, we have prepared some simple steps to ensure your year-long inventory management ends smoothly. Read along to find out. Read More
The holiday season comes with the excuse for people to come together, eat, drink and be merry, so the last of the year will traditionally offer restaurants the opportunity to make a potentially big sale and attract new customers. In this article, we have compiled some creative tips to help get your restaurant ready for the holiday season and the year-end festivities. Read More